Whole-yard walk
Every visit covers the entire accessible yard in a set pattern. Tools are disinfected before the next yard.
Standards, not slogans
Our Promise
"Honest" is the price on the page, the gate latched behind us, a record that lists only work we completed, and a site that does not claim what it cannot show.
Missed-day guarantee
We miss your scheduled day? That visit is free.
If we do not show up on your scheduled day and have not rescheduled with you by text, that visit is free and we make it up within the same week. The guarantee does not cover visits we could not complete because the yard was not accessible (locked gate, blocked access, a loose dog).
Gate Promise
Gate back the way we found it, latched, checked twice. We never climb a fence or force a gate.
Your bin, double-bagged
Waste is double-bagged and placed in your own outdoor bin. We do not haul it away.
Billed after the fact, never in advance
After each completed visit, we create and automatically collect one Stripe Invoice for that visit. Skipped, cancelled, and inaccessible-yard visits are never charged. The paid Invoice and receipt arrive by email; the monthly summary is informational and has nothing due.
A confirmation after every visit
You get an email after every visit — completed, skipped, or no access, you always know. Photo confirmations are coming once the first routes are running.
Honest hours
Request service online any time. Instant ZIP and price answers are available any time; a person replies 8am-8pm Pacific.
About Honest Scooper
Started in August 2026. Run by the person who runs the route.
Honest Scooper started because South Bay scooper sites kept hiding the price behind quote forms. Here, the price and service rules are published before a customer shares contact details.
We are new and say so. No review stars we have not earned and no insurance badge until a policy is in force. What you will find: a fixed weekday, a latched gate, one paid Invoice after each completed visit, and a monthly summary you can check against your calendar.
Your visit report (sample)
- Whole yard walked, corner to corner
- Every pile picked up
- Double-bagged into your outdoor bin
- Gate latched and checked twice
- Done-for-today text sent
StatusYard returned to humans
The rules, in plain words
What happens when things are not perfect.
Weather, locked gates, dogs in the yard, holds, cancellations, gate codes. Written down so you never have to guess.
- Bad weather
- Light rain: we work. Dangerous weather (storms, flooding, a heat advisory): we text you and make the visit up within the same week. We never silently skip a yard.
- Locked or blocked gate
- We never climb fences or force gates. If the gate is locked or blocked, we text you from the driveway and wait a few minutes. If we still cannot get in, that visit is not charged. After a second access problem, future service pauses until you confirm access.
- Dog in the yard
- Friendly dogs can stay outside if you tell us in advance. If a dog is unsure about us, we text you and come back another day rather than push it. Please keep protective dogs inside during your service window.
- Cancelling or skipping
- Cancel or skip any week by text up to 8pm the day before your visit, with no fee and nothing to fill in.
- Vacation holds
- Skip weeks by text. Holds of up to four weeks keep your rate and your route slot; after a longer hold you can rejoin at the current published rate.
- Starting mid-month
- Start any week. Each completed visit gets its own automatically collected Stripe Invoice and paid receipt by email. At month-end you get a summary listing completed, skipped, and inaccessible visits; it is informational and has nothing due.
- Gate codes
- Gate codes are stored encrypted, shown only to the person doing your visit, never included in notifications, and deleted within 30 days after service ends. Change or remove your code any time by text.
Ready when the yard is
Put your yard on the route.
Send a service request online, or see the published price first. A request does not schedule a visit; service starts only after you approve the exact date and activate it.
- Route
- San Jose + South Bay
- Operator
- Owner-operated
- Reply window
- 8am-8pm Pacific
- Billing
- Completed visits only